General Terms and Conditions
These General Terms and Conditions govern the relationship between Wilderness Vision Sturm and its clients for guided tours and other outdoor activities. By booking a tour with Wilderness Vision Sturm, you agree to these terms and conditions. Please read carefully.
Assumption of Risk
Participation in outdoor activities such as hiking, skiing, rock climbing, canoeing, and other activities involves inherent risks. These risks include but are not limited to slips, falls, equipment failure, drowning, and unpredictable weather conditions. Clients must accept these risks as a condition of participation. Wilderness Vision Sturm is not responsible for any injuries, accidents, or damages sustained during the tour.
If a guide becomes ill and no replacement can be arranged, we will provide a full refund of any payments made for the tour. However, Wilderness Vision Sturm is not liable for any other costs or damages incurred by the client.
a. Cancellations must be made in writing and sent to us by email. With prior agreement it is allowed to transfer the booking.
b. Cancellations made more than 60 days before the start of the activity can be fully refunded, minus an administrative fee (5%).
c. For cancellations made more than 30 days before the start of the activity, we will refund 50% of the payment (-5% admin fee).
d. For cancellations made less than 30 days before the start of the activity, no refund will be provided. A voucher can be offered.
e. No refunds will be given for any activities not completed due to weather or other circumstances beyond our control.
f. We recommend to take out a travel insurance that covers cancellations in case of illness and other common reasons to cancel.
All clients must have a valid personal liability, health and accident insurance. Clients verify with their insurance provider that the activity they are booking is covered.
Clients who borrow equipment from Wilderness Vision Sturm are responsible for returning it in the same condition (regular wear and tear is ok) as when they received it. Clients are held liable for any damages or loss of equipment, including replacement costs.
Fitness and Health Requirements
Clients must be in good physical and mental condition and must have the necessary equipment to participate in the activity. Wilderness Vision Sturm reserves the right to deny participation in an activity if a client is deemed unfit or does not have the appropriate equipment.
The guide has the authority to make decisions regarding the safety and well-being of the group. Clients are expected to respect the guide’s decisions and follow their instructions.
Clients are responsible for their own transportation to the meeting point unless otherwise agreed. Wilderness Vision Sturm is not responsible for any delays or other issues with transportation. Please see our transport policy for more information.
Climate Instability & Force Majeure
Tours may be postponed, rescheduled or cancelled in case of events beyond Wilderness Vision Sturm control, such as unsuitable weather conditions, natural disasters, other climate related issues or war.
Evacuation and Repatriation
Clients are responsible for any direct and indirect extra costs resulting from the need for evacuation, search and rescue operations, or repatriation. We recommend strongly to take out an insurance that covers these costs.
For certain activities, clients may be required to sign a liability waiver before participating. This waiver releases Wilderness Vision Sturm, its owners, employees, and affiliates from any liability for any injuries, accidents, or damages sustained during the tour.
Wilderness Vision Sturm respects the privacy of its clients and is committed to protecting their personal information. We collect and process personal information only for the purpose of providing our services and as required by law. We will not disclose or sell your personal information to third parties without your consent.
Foto & Video Material
Wilderness Vision Sturm reserves the right to use and publish photo and video material. Clients can reject and withdraw consent.
These General Terms and Conditions shall be governed by and construed in accordance with the laws of Norway. Any disputes arising out of or in connection with these terms and conditions shall be subject to the jurisdiction of the courts in Oslo.
By booking or participating in any course, journey, tour or guide with us you agree to these general Terms and Conditions.
Older Versions of our General Terms & Conditions:
Downloadable Version as PDF – Version 19-5-2023